I meet customers from time to time who come to me for parts after having had a particularly horrible experience at another retailer. The story is normally the same; they needed a part and went to Joe bob's Parts Warehouse. Not only did they get a part that either didn't fit or didn't fix the problem, when they went back for advice or expertise, they were met with blank stares and shoulder shrugs.
I've been in the car business since 1992. My first job was with a nationwide auto parts chain who I will not name. They believed price was king. Period. The manager I worked for told me point blank "You really don't need that much car knowledge for this". About 6 months into this job I meet the guy who manages all the stores in the area and I mentioned how easy the computerized catalog is to use. He took that time to inform as to why it was so easy and I'll repeat it verbatim here;
"Our philosophy is simple, we need the system to be
simple enough for anybody to use. I need to be able to hire a guy off the fryer
at a fast food restaurant, put him next to you on the counter for a couple
hours, then set 'em loose on his own. He probably can't tell you what the part
does, but he can look it up and sell it to you."
-The other guys
This is common in what we call "the aftermarket", the idea that making money is as simple as selling a cheap part in volume. That kind of thinking lasts right up to the point you start looking for quality and value. I get calls on a weekly basis where a customer's problem is the part they bought from these guys. Half the time they paid more there than buying the original from me and my warranty is better!
Whether you need nothing more than a wiper blade or an entire transmission, fast food auto parts is no healthier for your car than fast food is for you. Get the part that's right, the advice you want, and the piece of mind knowing you only had to do it once. Welcome to Metro Honda :-)
Metro Honda of Union County near
Location of Metro Honda Of
Metro Honda of Union County is near Charlotte North Carolina and its showroom is situated at 4918 Hwy 74 west
New and Used Honda Car Models at Metro Honda of
Metro Honda of Union County has an enormous collection of new, used, and certified pre-owned Honda models such as the Accord, Civic, CR-V, Element, Fit, Odyssey, Pilot and Ridgeline.
New, Used and Certified Pre-Owned cars at Metro Honda of Union County
The dealership showcases a large inventory of new, used and certified pre-owned vehicles. Browse through the extensive inventory to drive home the car, truck, van or SUV of your choice.
Parts, Service and Online Specials at Metro Honda of
Browse our Parts and Service department to order parts, get a quick price quote, schedule service appointments online, or print coupons. You can also take a look at our new vehicle specials, pre-owned specials, and finance specials. Your visit will give us the opportunity to serve you better.
Genuine Honda Parts, Accessories and Service at Metro Honda of
At our dealership you can order Genuine Honda Parts and Accessories, schedule a Service Appointment and print Parts/Service Coupons online.
Finance and Value Your Trade
View our online specials, Loan / Lease calculator, Finance Application and Trade-in Value appraisal. Our dedicated sales personnel are available to take you through the hassle-free journey of your Honda buying experience.
The Metro Honda Dealership Charlotte, NC is a member of Metro Honda Automotive Group and Metrohondanc.com family. All Metro Honda Automotive Cars near Charlotte North Carolina pre-owned inventory is available at metrohondanc.com.
If you need to service your Honda or order any Honda part or accessories, visit the Metro Honda auto parts center. A member of our parts staff will help you locate the part you need. You can now order Honda car parts in Indian Trail online by completing Metro Honda's online parts order form. If you have additional questions, please call our car parts center at (800) 768-8836.
Best of all, we can get any special order part in 24 hours!
Your privacy is important to us.
Metro Honda takes your privacy seriously and does not rent or sell your personal information to third parties without your consent. Read our privacy policy.